Frequently asked questions
1. How long will I have to wait?
All of our artists have different wait times that range from 1-2 weeks. We are an appointment-based business that focuses on one of a kind custom pieces. Sorry but in order to keep the shop a calm, relaxing environment, we cannot accommodate any large groups of people.
While we are tattooing, we can’t always answer the phone or the door so, if you are looking to book a custom piece, please leave a message and someone will return your call as soon as possible. If you know what artist you want to work with, email is preferred. In tattooing, sometimes people have to cancel last minute for various reasons, keep an eye on our social media for announcements about last minute, random day of openings or WALK-IN days. We try to announce them as soon as we know.
2. Do you take Walk-in’s or do I need an appointment?
Short Answer: No, we do not generally take walk-ins. Long Answer: Sometimes we do have artists with Walk-in availability but in general, appointments are best! We cannot always answer the phone or the door when all artists are working so we prefer that you have an appointment (even for a consultation) so that we can dedicate our time to you when you are in the shop. If you do stop by and all artists are busy, you are welcome to look at portfolios and contact an artist to set up an official consultation.
We try to announce on Social Media when we have artists open for Walk-ins or Guest Artists who have open time. See links above and keep a close eye out for those announcements.
3. Shop Hours. How do I get in? The door is locked.
We are open Monday – Saturday Noon to 8pm. Sundays by Appointment ONLY. We do not have regular hours on Sundays.
The door is locked for the privacy and safety of our Artists and Clients. Look to your left; press the blue button near the mailbox. That will ring us upstairs. We will buzz you in and you can proceed up the stairs to the shop. If no one answers, it’s probably a holiday, we are all busy tattooing, or beyond shop hours.
4. Should I have a consultation? What should I bring?
Depending on your tattoo idea, it is usually best to have a consultation before your actual tattoo date. This will help insure that you and the artist you are working with are on the same page before a drawing is done and the date of your tattoo approaches. Please be prepared for your consultation. Being prepared means bringing any reference material you may have (printed out) of your ideas, and images you like that have a similar “style” that you are looking to get. Also, bring CASH for your deposit. Basically anything that will help you get your idea across to the Artist.
5. Will I need to leave a deposit?
YES! All of our artists require a $50-$100 Non-refundable deposit to secure your appointment. The amount is determined by and can be higher based on the tattoo and the artist discretion. This deposit will go toward your first session of tattooing. If you do not show or cancel your tattoo appointment, the deposit is forfeited. Ask your artist about their personal policy as they may vary slightly.
6. What should I expect when I come in to get tattooed and what is expected of me?
Both the client and Artist should come prepared on the day of the tattoo. We will provide a nice, comfortable, relaxing and clean atmosphere for your tattoo experience. Your artist should be on time, sober, clean, prepared and ready to tattoo. You should come, well fed, well rested, relaxed, clean, sober and on time.
We run a tight schedule and everyone’s time is valuable so, if you are running late, please call the shop and let us know so we don’t assume you are a no-show: 608-280-1648. If you cannot make your appointment at all, please let the artist know as soon as possible. The more notice, the more likely they can fill your space. Your cooperation on this is appreciated.
You will be required to show a VALID photo ID and fill out all of the necessary paperwork for every tattoo appointment. Sorry, rules are rules.
7. Are you open Holidays?
In general NO, we tend to close most holidays but our artists are free to work them if they want to. So, if we are open on a Holiday, the shop is appointment only unless otherwise posted.
9. I found a tattoo that I want, can you copy it exactly?
No, sorry, we do not replicate other artists’ work. We would be happy to take the concept of the tattoo you like and do something customized for you but we cannot copy.
10. Can I use a credit card?
Yes, we accept all major credit cards.
11. Can I get tattooed if I’m under 18 with parental consent?
No. Must be 18 or older to get tattooed. NO EXCEPTIONS.
12. Is your shop clean and sterile?
Cleanliness is very important to us. All of our tattoo supplies are single use and 100% disposable. We practice universal precautions, and everyone is required to be current on all Blood Borne Pathogen Precautions training.
13. Should I tip my artist?
Tipping is a really nice gesture and is always welcome and appreciated. But, there are not hard and fast rules for tipping so use your discretion and do what makes you comfortable. If you had a great experience and you are happy with a job well done, it never hurts to show it.
14. Should I eat before I get tattooed?
Yes please! Eat plenty of protein and come well hydrated. Getting tattooed releases endorphins. On an empty stomach, these endorphins can lead to nausea. Light-headedness also can occur, so it is good to have your blood sugar up prior to getting tattooed.
15. Can you fix/cover-up an old tattoo I have?
Usually YES. In most cases, you will need an in person consultation so the artist can see what needs to be covered up or re-worked and can advise you on your options. Be prepared though, some tattoos are not easily covered up and we may suggest laser removal before the cover up process can begin. Your artist will let you know if what you have is workable.
16. Does it hurt?
Yes it hurts, some places hurt more than others (sides and top of feet…ouch). The pain can vary even within the same tattoo and over different sessions. The best way to manage the pain is to relax, take deep breaths and don’t fight it. The more relaxed you are, the more manageable the pain. You signed up for this right? You can handle it.
17. How do I take care of my tattoo?
Really all you need to do is keep it clean and hydrated. Wash Wash Wash your tattoo. Twice a day for the first 3 days. After that, wash normally and apply a non-scented lotion like Lubriderm to keep it hydrated. Keep your tattoo covered if you are going to any public place soon after you are tattooed. Remember it is an open wound. It will peel and flake like a sunburn and will look really ugly before looking pretty again. View our Aftercare Instructions for more info.
18. How long can I expect my tattoo to take to heal?
Your tattoo will start looking healed in 7-10 days. It can take up to 4 weeks to be completely healed and should not be exposed to sun or soaked in water until after this time.
19. Do you do piercing?
No, Tattooing only.
20. What is your cancellation policy?
We require 48 hours notice for canceling or rescheduling appointments. It is hard for us to get someone in your spot with less notice and can result in the artist not working that day. Less than 48-hour notice can result in the forfeiture of your deposit and future appointments with that artist. We understand that sometimes there are extenuating circumstances and we will do our best to accommodate any changes that need to be made as far as scheduling. The more notice you can give, the easier it will be for all involved parties. We truly appreciate your cooperation on this, please respect our time and we will do our best to respect yours as well.